ADDIS ABEBA – Ireland-based CR2 has been awarded the tender to roll out Zemen Bank’s mobile banking with BankWorld, its digital banking platform.
Digital banking have become more relevant now than ever in Ethiopia with a spike in customers across all sectors and demographics using digital channels due to the CoVid-19 pandemic.
The project, which commenced in March, is being deployed and managed remotely so that the delivery schedule has not been impacted by the current pandemic, according to the IT firm.
Following an extensive competitive evaluation of solution providers, Zemen Bank, one of Ethiopia’s leading banks, chose CR2 to roll out its mobile banking project.
Ethiopia is one of the fastest growing economies in Africa, with more than half of its population of 105 million under the age of 18, and is set to yield tremendous opportunity in the digital banking and business/SME banking space.
Having the necessary digital channels would position the Bank to provide cutting edge technology to meet this demand.
“We are excited to continue and grow our relationship with Zemen Bank by providing our mobile banking and payments solution and be a key player in their transformation in becoming a digital first bank,” said Fintan Byrne, CEO of CR2 said his company
Zemen Bank selected CR2 as the outright winner due to the company’s BankWorld Digital Banking platform which offers a rich feature set including swift onboarding, payments suite, customer focused UX design and business banking features, according to CR2.
The two have previously worked closely together on other projects including ATM, Cards, POS and Internet Banking channels.
“We are excited to launch our next generation digital banking services across Ethiopia”. Said Dereje Zebene, Zemen Bank’s President.
“Adopting CR2’s mobile solution enables us to quickly and efficiently onboard new customers, giving them digital access to our range of product and services through their mobile devices and supporting them in their daily lives whether they are retail or business customers,” he said.
“Our experience of working with CR2 in the past gives us the confidence that this project will be implemented smoothly and on time.”
Offering customers the ability to manage their payments within their banking app ensures that Zemen Bank is providing a service that is both useful and relevant for their banking customers today, according to CR2.