New Portal to Ease Citizens Access to Govt’s Covid-19 Response

ADDIS ABEBA – Ministry of Innovation and Technology, and the Mastercard Foundation announced today the launch of a project that will support the development of ‘Citizens COVID-19 Response Data Driven Health Informatics Portal’.

The platform will serve as a single unified portal to integrate and publish information on government interventions on COVID-19 at the national and regional level, and facilitate information flow to citizens on all government COVID-19 responses.

The project will also help to set up a rapid response center to citizens’ questions and concerns using an inbound and outbound call center with toll free lines integrated with the information portal, according to the Ministry.

“The project will provide citizens access to information on government actions relating to COVID-19 through an integrated web portal,” State Minister of Tech, Ahmedin Mohammed (PhD), said,

“This will mean enhanced transparency and citizens engagement during the pandemic through publication of data on infection rates, recovery and mortality numbers,” he continued. “There will also be data on aid pledged and received.”

The Ministry expects to see improvement in public awareness of COVID-19 prevention measures because of this project, which will augment similar various initiatives currently underway in the country.

“We also believe citizens engagement via calls and SMT alerts will increase,” he said. “Ultimately, such projects encourage the advancement of our digitalization agenda as more Ethiopians progressively adopt digital technology in their everyday lives.”

The portal is part of Mastercard Foundation’s continues support to the Ministry that began with the development of Ethiopia’s first Digital Transformation Strategy in 2019.

The newly-launched project has received a commitment of approximately $887,000 from the Foundation’s COVID-19 Recovery and Resilience Program.

Mastercard Foundation’s Country Head, Alemayehu Konde believes individual choices are key to any COVID-19 management strategy.

“But people need accurate information if they are going to make informed choices,” Alemayehu said.

“The Foundation is committed to delivering relevant and accurate information to stop the spread of this disease and keen to support the effective use of technology in pandemic response efforts.”

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