ADDIS ABEBA – Ethiopian Airlines has teamed up with Abay Bank to offer additional digital payment options for buying air tickets through Ethiopian mobile app.
The payment option which has gone live as of 13 December 2019 further enhances customers’ travel experience thereby expanding the airline’s digital offerings.
The airline is a pioneer in Ethiopia’s e-commerce market and a major player in Africa’s digital payment industry, offering user-friendly solutions to its customers.
Commenting on the partnership, Miretab Teklay, Director of Integrated Marketing Communications, said the airline is delighted to team up with Abay Bank.
The collaboration “gives one more digital payment option into our e-commerce platform to ensure customers’ convenience across all touchpoints”, Miretab said.
“As a customer-centric airline, we will continue to roll out more digital options, always keeping the convenience of our passengers in mind,” said the director.
Established in 2010, Abay Bank has more than 650,000 account holders and 125,000 mobile banking customers.
Belete Dagnew, Vice President – Corporate Service at Abay Bank, said “Since its establishment, Abay Bank has been working hard to meet the needs of its customers using state-of-the-art technology”.
“Based on the contractual agreement signed between the Bank and Ethiopian, customers can now pay for their airline tickets booked at Ethiopian Airlines using the Bank’s mobile banking service USSD code *812# in a simple and easy way or at any of Abay Bank’s branches,” he said.
Contributing 44% of the airline’s domestic sectors online sales, Ethiopian’s user-friendly mobile app offers 6 international and 13 local payment options.