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Slow Internet due to Submarine Cable Incident, says Ethio Telecom

ADDIS ABABA – Internet users in Ethiopia experiencing slow connection after an incident on a subsea cable network, according to Ethio Telecom.

The submarine cable is the main gateway that helps transit web traffic to Ethio Telecom’s more than 26.1 million data and internet service subscribers.

In a public notice issued on Wednesday afternoon, the telecom services provider said its experts along with partners are working on resolving the issue.

“We have encountered an incident on our submarine international gateway outside the border of the country via the Djibouti route,” said the telco.

“As a consequence, our internet service subscribers may experience slow Internet connection speed.”

Ethio Telecom is currently providing internet service with a backup line.

Ethio Telecom’s engineers are working in collaboration with partners to restore the service as soon as possible, the public notice reads.

“Hence, we would kindly request your patience until the service is restored,” the telco added.

Ethio Telecom did not delve into the incident affecting the submarine cable network.

Last June, global network watchers reported major disruptions to internet connectivity in multiple countries in Africa, and Asia including Djibouti, Somalia, Tanzania, Madagascar, Pakistan, and Saudi Arabia.

Netblocks attributed to incidents that affected the Asia-Africa-Europe 1 [AAE1] and South-East Asia-Middle East-Western Europe 5 [SMW5] submarine cable networks.

The AAE1 undersea cable is one of four major systems that connect 19 countries on the three continents. It stretches for more than 23,000 kilometers, as per Submarine Telecoms Forum, a publication that specializes in underwater cables.